Publication Scheme
In order to comply with the Freedom of Information Act 2000, public sector organisations such as ours have to routinely publish information whenever possible.
The Information Commissioner, who is responsible for monitoring and enforcing compliance with the Freedom of Information Act 2000, has drawn up what is called a Model Publication Scheme for all public sector organisations which we have decided to adopt and formally commit to. The Commissioner has also published a ‘Definition Document' for Joint Authorities and Boards which sets out in some detail what his minimum expectations are as far as we are concerned.
We have reviewed the information we routinely put into the public domain to ensure we are compliant with the Definition document. You will be able to see where we don’t hold relevant information or where for some reason we have decided not to routinely disclose information identified in the Definition document.
Most of the information we make routinely available can be accessed through our website by using the search facility. Such information is continually updated. If you cannot find information through the search engine and we have indicated in the definition document that the information is routinely available this may be because the information cannot be loaded onto our website. In such circumstances please contact the Records & Information Manager at Translink, Milewater Road, Belfast, BT3 9BG. Or email foi@translink.co.uk
Charging
NITHC/Translink will not make a charge for access to or downloading of the published information described in its Publication Scheme.
The company reserves the right however to review and amend its charging policy.
Who we are and what we do
Organisational information, structures, locations and contacts. Biographies of the NITHC Board, information on the Translink Management Structure and our relationship with other authorities is included in this section.
What we spend and how we spend it
Financial information relating to our Annual Report & Financial Statements and Annual Report & Accounts. A link to our Careers section is also included here. Information is also included about our Procurement procedures and our Anti-Fraud Policy.
What our priorities are and how we are doing
Information about our strategies and plans is included here. Our Corporate Plan, Annual Review and Monitoring Results are also included in this section.
How we make decisions
Decision making processes and records of decisions. Minutes of senior level meetings and internal guidance are included here.
Our policies and procedures
Current written protocols that we follow when delivering our services and responsibilities. This section includes our policies and procedures for providing our services and for the recruitment and employment of staff, our complaints procedure and our records management policy.
Lists and registers
Information held in registers required by law and other lists and registers relating to our functions.
The services we offer
Advice and guidance, booklets, leaflets, newsletters and media releases. A description of the services we offer
Accessing information which is not included in the Publication Scheme
There may be other issues about which you would like further information and in this part of our website we explain how you can get such information.
As an open and transparent organisation we are committed to routinely publishing as much information as possible; however if you want information which is not on our website or otherwise available through our guide to information you may ask us for it in accordance with further provisions of the Freedom of Information Act 2000 and of the Environmental Information Regulations 2005. Requests for such information should be sent to the Records & Information Manager at Transink, Milewater Road, Belfast, BT3 9BG. Or email foi@translink.co.uk.
By law we have to deal with such requests within 20 working days. If you make a request and are not satisfied with the way in which we deal with it you may ask us to review any decision we make. If you wish us to undertake such a review you should write to the Commercial & Services Director, Chamber of Commerce House, 22 Great Victoria Street, Belfast, BT2 7LX. Or email foi@translink.co.uk.
Any review will normally be under the control and direction of a senior member of staff who had no involvement in the original decision or process.
If you remain dissatisfied at the conclusion of any review you may complain to the Information Commissioner whose address is The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Subject Access Requests under the Data Protection Act 1998
If you want to ask us for information which we may hold about you personally then this will be dealt with under the Data Protection Act 1998. This would include information relating to you as a customer, employee or contractor and includes all forms of personal data including CCTV images.
If you wish to make a Subject Access Request you should write to the Records & Information Manager at Translink, Milewater Road, Belfast, BT3 9BG specifying the kind of information you wish to be made available to you and enclosing proof of identity – a formal document or bill with your name and address on it or your driving licence or passport.
Under the Data Protection Act 1998 we have 40 calendar days to provide the information you ask for and have the right to charge up to a maximum of £10.00 per request. If you are unhappy with any aspect of the way in which we deal with your Subject Access Request you may complain to the Information Commmissioner at The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.